Last updated: April 1, 2026
1. Information We Collect
FaizScan, Inc. ("FaizScan," "we," "us," or "our") collects information you provide directly to us when you create an account, request a demo, subscribe to our services, or contact us for support. This includes your name, email address, company name, job title, phone number, and any other information you choose to provide. We also automatically collect certain technical information when you use our platform, including your IP address, browser type, device information, and usage data through cookies and similar technologies. For our brand protection services, we collect and process publicly available marketplace data, product listing information, and seller data as part of our counterfeit detection and enforcement operations.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our brand protection services; process transactions and send related information; send you technical notices, updates, security alerts, and support messages; respond to your comments, questions, and customer service requests; communicate with you about products, services, and events offered by FaizScan; monitor and analyze trends, usage, and activities in connection with our services; detect, investigate, and prevent fraudulent transactions and other illegal activities; and comply with legal obligations. We do not sell your personal information to third parties.
3. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information, including encryption in transit and at rest, access controls, regular security assessments, and employee training. Our platform is hosted on enterprise-grade cloud infrastructure with SOC 2 Type II certification, and we conduct regular penetration testing and vulnerability assessments to maintain the highest security standards.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your personal information, we securely delete or anonymize it in accordance with our data retention policies and applicable law.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data, and the right to opt out of certain processing activities. To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.
6. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: FaizScan, Inc., 100 Market Street, Suite 300, San Francisco, CA 94105, or email [email protected].