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Privacy Policy

Last updated: May 1, 2026

1. Introduction

FaizScan, Inc. ("FaizScan," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website faizscan.com, use our platform, or interact with our services. We are headquartered in San Francisco, California, and operate globally in compliance with applicable data protection laws including GDPR, CCPA, and other regional regulations.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register for an account, request a demo, subscribe to our newsletter, or contact us. This information may include your name, email address, phone number, company name, job title, and billing information. We collect this data to provide and improve our brand protection services.

2.2 Usage Data

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use cookies and similar tracking technologies to collect this information. This data helps us understand how our services are used and enables us to improve user experience.

2.3 Brand Protection Data

In the course of providing our brand protection services, we collect and process data related to online marketplace listings, product images, seller information, and enforcement actions. This data is collected from publicly available sources and is processed in accordance with applicable laws and our contractual obligations to our clients.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our brand protection platform and services
  • To process your account registration and manage your subscription
  • To respond to your inquiries, demo requests, and customer support needs
  • To send you marketing communications, product updates, and newsletters (with your consent)
  • To analyze usage patterns and improve our website, products, and services
  • To detect, prevent, and address technical issues, fraud, and security threats
  • To comply with legal obligations and enforce our terms of service
  • To generate aggregated, anonymized analytics and industry reports

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances: with service providers who assist us in operating our platform; with business partners for joint marketing initiatives (with your consent); with law enforcement agencies when required by law or to protect our legal rights; and in connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, access controls, regular security audits, and employee training. Our platform is SOC 2 Type II certified and undergoes regular penetration testing. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data; the right to opt out of marketing communications; the right to restrict or object to processing; and the right to withdraw consent. To exercise any of these rights, please contact us at [email protected].

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Essential cookies are required for the basic functionality of our website, while analytics and marketing cookies can be disabled without affecting core functionality.

8. International Data Transfers

As a global company with offices in San Francisco, Los Angeles, New York, London, Singapore, and Tokyo, we may transfer your personal information to countries outside your country of residence. We ensure that appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission and other mechanisms as required by applicable law.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: FaizScan, Inc., 548 Market Street, Suite 35000, San Francisco, CA 94104, United States. Email: [email protected]. Phone: +1 (415) 555-0192.